We offer a 30-day money-back guarantee. If you're not satisfied with your VauxCast subscription, you can request a full refund within 30 days of your order date — no questions asked.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or email us at contact@vauxcast.com and we'll help you. Paddle's handling of refunds is described in the Paddle Refund Policy.
You can cancel your subscription at any time from the Team page under Billing, or through the Paddle customer portal. When you cancel, you keep full access until the end of your current paid period — canceling stops future renewals but does not itself trigger a refund. If you also want a refund for the current period and you're within the 30-day window, request it as described above.
VauxCast is operated by Chestnut Media Ventures LLC. For any question about refunds or billing, contact us at contact@vauxcast.com.